Privacy Policy

This policy explains what personal data we collect, why we collect it, and the choices you have. It applies to every website operated under the Zhuohang Precision Machining Factory entity listed at the bottom of this page.

1. Who we are

This site is operated by Dongguan Zhuohang Ltd (USCC 91441900MA4UWT6X39, established 2005), located at No. 8, Shuibian Songyuan Road, Hengli Town, Dongguan, Guangdong, China 523470. For any privacy question, write to [email protected] or call +86 13126536955.

2. What we collect and why

We collect only what a quotation or manufacturing conversation requires:

• Contact details — your name, company, email, phone, country — so we can return a quote and answer technical questions.
• Project files — CAD models, drawings, BOMs, and material specifications you upload for a quote. We retain them for the duration of the RFQ and any production follow-up, and delete them on your request.
• Communications — emails, call notes, and meeting records related to your inquiry, kept for as long as needed to serve the account.
• Basic analytics — anonymous session data (country, device, pages viewed) used only to find what content helps buyers. We do not sell or share this data.

We do not buy personal data, build profiles for advertising, or run third-party advertising trackers on this site.

3. Lawful basis (GDPR)

For visitors in the European Economic Area and the United Kingdom, we process the data above on the following grounds:

• Contract (Art. 6(1)(b)) — to prepare and perform a quotation or manufacturing agreement you have requested.
• Legitimate interest (Art. 6(1)(f)) — to respond to your questions, keep records of engineering conversations, and improve site content.
• Consent (Art. 6(1)(a)) — for any optional marketing communication you opt into, which you may withdraw at any time.

4. Your rights

EEA, UK, and Swiss visitors may: access, correct, delete, or port their data; object to or restrict processing; and withdraw consent. To exercise any of these, write to [email protected]. We respond within 30 days and never require you to waive these rights to receive a quote.

5. Data retention

Project files and quotations are kept for the life of the production relationship plus the regulatory retention window (default 7 years for quality and trade records under ISO 9001:2015 and IATF 16949:2016 (product design excluded)). After that, files are deleted unless you ask us to keep them.

6. International transfer

Your data is processed in China (where the factory is) and may be accessed from your country. Where required, we use Standard Contractual Clauses or equivalent safeguards. Project CAD files are stored on internal systems with restricted access and are not uploaded to public cloud storage.

7. Security

Access to personal and project data is limited to staff with a need to know. Engineering systems run behind a private network; email is the primary channel for buyer-facing communication. We have not suffered a personal-data breach; if one occurs, affected individuals and authorities will be notified within 72 hours per GDPR Art. 33/34.

8. No tracking pixels or remarketing

This site does not embed Facebook Pixel, Google Remarketing, LinkedIn Insight Tag, or similar cross-site trackers. Basic analytics, if enabled, uses privacy-respecting first-party measurement without individual profiling.

9. Children

The service is intended for business buyers. We do not knowingly collect data from anyone under 16. If you believe we have, write to us and we will delete it.

10. Changes to this policy

Material changes are dated in the footer below. We will not narrow the scope of this policy retroactively.

Standards referenced on this page

• ISO 9001 — Quality management systems — Requirements
• ASTM E8/E8M-21 — Standard Test Methods for Tension Testing of Metallic Materials